Shipping policy

Shipping Policy

Effective Date: [Insert Date]

Thank you for shopping with Furora. This Shipping Policy outlines how we process, ship, and deliver orders placed through our website www.furoraa.store.

We are based in the United States and proudly ship worldwide.

1. Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • Orders placed after business hours will be processed the next business day.

  • During high-demand periods, processing times may be slightly extended.

You will receive a confirmation email once your order has been placed and another notification when your order has shipped.

2. Shipping Times

United States

Estimated delivery time: 3–7 business days

International Shipping

Estimated delivery time: 7–21 business days, depending on destination and customs processing.

⚠️ Please note that shipping times are estimates and not guaranteed.

3. Shipping Costs

Shipping fees are calculated at checkout based on:

  • Delivery location

  • Package weight

  • Selected shipping method

Occasionally, we may offer free shipping promotions.

4. International Orders & Customs

For international shipments:

  • Customers are responsible for any customs duties, import taxes, or additional fees imposed by their country.

  • Customs clearance may cause delays beyond our estimated delivery times.

  • We are not responsible for delays due to customs processing.

5. Tracking Your Order

Once your order ships, you will receive a tracking number via email.
Please allow 24–48 hours for tracking information to update.

6. Incorrect Address

Please ensure your shipping address is accurate at checkout.

  • We are not responsible for orders shipped to incorrect addresses provided by the customer.

  • If you notice an error, contact us immediately at [Insert Customer Support Email].

If a package is returned to us due to an incorrect address, additional shipping fees may apply to resend it.

7. Lost or Stolen Packages

Furora is not responsible for:

  • Lost packages marked as delivered by the carrier

  • Stolen packages after delivery

If you experience an issue, please contact the shipping carrier directly. We will assist where possible.

8. Delays

We are not liable for shipping delays caused by:

  • Weather conditions

  • Carrier disruptions

  • Customs delays

  • Incorrect address information

9. Damaged Packages

If your order arrives damaged:

  • Contact us within 7 days of delivery.

  • Provide clear photos of the damaged item and packaging.

  • We will work to resolve the issue promptly.

10. Contact Us

If you have questions about shipping, please contact us:

Furora
Website: www.furoraa.store
Location: United States